The term “you” or “your” refers to any user of the website who access the website to submit, post, or upload user content (the “Submissions”).

All content, programs, and services are owned and provided by ©Platinum Properties

Notice: Please read the Privacy Policy before using this website. By using this website, and accessing our content, you signify your consent to this Privacy Policy, Terms and Conditions, and Disclaimers as it is your sole responsibility to do so. This Privacy Policy is legally binding. If you do not agree to these terms of use, please do not use the website.

This Privacy Policy, together with our Terms and Conditions, and Disclaimers govern and define how you are allowed to use platinumproperties.ca website (the “Website”) and its content, programs, and services as a guest, or registered user.

This Privacy Policy outlines what information we collect from visitors who access or use the Website. It also describes how we retain, use, disclose, and protect your personal information. This Privacy Policy applies to information collected from you through our Website as well as other places where, or means by which, we may collect personal information.

This website is for users over the age of 18 years old. We do not knowingly collect information from anyone under 18 years old. Please do not participate, submit any personal information, or purchase anything from our website if you are under 18. All information will be deleted if we learn a user is under 18 years of age.

Personal information that can identify an identifiable individual.

Information you provide to the company

We use this information to respond and deliver to the requested actions such as and not limited to filling out forms, using contact forms, partaking in quizzes, searches, comments, and feedback. We use this information also to improve the website and company performance, provide customer service, provide you with offers, promotions, and information and to prevent, mitigate, and investigate fraudulent or illegal activities. We also use it to enforce our Terms and Conditions and this Privacy Policy.

Information the company collects through automatic data collection

To collect certain information about your equipment, browsing actions, and patterns, the company may use google analytics as you navigate the website. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

Further, this data is use to improve our company products, website, and offerings. The information automatically collected is used for statistical purposes only. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

The company collects information to support the activities you select on the website through and not limited to op-tins, quizzes, subscriptions to newsletter, and downloading free and paid content on the website.

We collect the information to better our services for you, and to keep you updated on similar free and paid products the company is releasing related to your participation. It assists the company in tracking preferences of users. You are able to engage in many parts of the website, and content we release without providing personal information. When seeking to download or register for certain resources or promotions, you then will be required to provide information.

As mentioned above, we use your information to better serve you as a user or customer of the company. Your information allows us to offer you products and services, the use of our website, and tailor products and services to you specifically that we feel might interest you. We store this information with your confidentiality and privacy in mind.

Specifically, we might use your information to:

Send you a newsletter and other updates about the company

 Contact you about new offerings

 Deliver targeted advertising

 Request feedback from you

 Correspond with you

Create and administer your account

Deliver products and services purchased by you

 Resolve any issues, or disputes

 Administer giveaways or contests

Generate a profile associated with your account, to better engage

Assist law enforcement as necessary

Prevent Fraudulent activity on our website

Analyze trends to improve our website and offerings

We may create, maintain, and archive information on servers that are not located on our immediate premises and are located in Canada or the USA, where the laws may be deemed by other countries to have inadequate data protection. Please be advised that a foreign government may be able to access data relating to your use of the Website, including your personal information, for lawful access purposes.

If you are located outside the European Union and would like to participate by opting in to any live events, webinars, free trainings, programs, products, or downloads, you will be automatically enrolled to receive our free email newsletter. The option to unsubscribe from these free emails please use the “unsubscribe” button found at the bottom of every email sent. Please connect with office@platinumproperties.ca if you are having any issues with unsubscribing. 

As a company we work extremely hard to protect all information submitted to the company including email correspondence. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. We may retain the content of your email messages together with your email address, and our responses. This also applies when you register for our website through forms, optins, or purchase on our website.

The company aims to provide the best service possible to its users, therefor we take your email preferences, privacy, and confidentiality very seriously. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as outlined in the section of this document titled Disclosure of Information.

In any form of email correspondence, the company will always clearly state who the email is from, how to contact the sender, and how to remove yourself so that you receive no further email correspondence from us. Any email sent by the company is in accordance and compliance with applicable federal law, CAN-SPAM Act, and the Canadian Privacy Law.

You have the option at any time to opt-out of receiving any form of communication from us, including and not limited to e-mail, newsletter, or promotional material by unsubscribing. To unsubscribe, use the link at the bottom of each form of email correspondence sent.

We do our best to maintain up to date information. At any time, you may request to review, change, or remove your information from our database based on your activity and in accordance with applicable laws. Upon your request, we will change or remove your personal information from view as soon as reasonably possible.

We however cannot control the retention policies of third parties. If you wish to have any third parties, including those we have transmitted your data, delete that data, you will need to contact those third parties directly. You may request a list from us of all third parties that we have transmitted your data to.

​If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

 

We may share your information with third parties in order to provide you with our services or when required to do so by law. By continued use of this website, you consent to this Privacy Policy and the Terms and Conditions page associated. Once this consent has been given, we will continue to collect, use, and disclose personal information for the set out in this Privacy Policy without obtaining further written or verbal consent to do so. We may also collect, use, or disclose personal information about an individual without that individual’s consent as permitted under applicable laws.

The company may share your data to serve our legitimate business interests only. The business interests may include administration of your account, administration to our website, communication with you, entering into contracts, during the purchase and delivery of goods and services, protecting your privacy and the security of our company, products, and website, identifying trends, and marketing goods and services to you.

There are specific instances why your information is disclosed, they are as follows;

Disclosure of your information to Third Party Partners such as and not limited to subsidiaries, affiliates, and service providers may occur to provide services to you.

Disclosure of your information to Third Party for Processing may occur when third parties assist us with tasks including and not limited to hosting services, email delivery, customer service, payment processing. Third party processors may not be disclosed to you, if not required by law.

Disclosure of your information may occur by law, when we, in good faith, believe the law requires it, or for protection of our company’s legal rights, safety, or property, or that of others. It may also occur when compelled by a court, or other governmental entity to do so.

Disclosure of your information may occur for the Protection of our Company when investigating and to remedy any violations of rights or policies. Also, to manage risks, obtain financial or legal advice, to obtain and maintain insurance coverage, and to exercise and defend against legal claims.

Disclosure of your information to any successor in interest in the event of a merger, restructuring, reorganization, dissolution, divestiture, or other sale or transfer of some or all of the company’s assets and or business.

 

Your information is processed both in house, and by third party processors. Third party processors such as (and not limited to) PayPal, Stripe, Apple Pay accept payment on our company’s behalf, and remit that payment to us. When we are not able to conduct the function of our business in house, we submit it to third party processors 

If and when it is processed internally, we do so for legitimate business interest. When we process information internally, we do so to better our services and offerings, enter and uphold contracts we enter with you, fulfill the contracts, to provide you with goods and services, to obtain professional advice, to keep record to transactions and interactions, to protect the rights and interests of the company, customers and any third parties.

Types of information that is processed:

Your Account information and personal profile (name, address, email address, picture, interests hobbies, employment info and payment information 

Your usage of our website (geographical information, IP address and how long you used the website and what you viewed)

Your submissions, inquiries, comments, responses, on our website, blog, and offerings.

Your transaction information for purchases (contact information and payment details)

Your subscription submission information (name and email)

Your email information (when an email is sent to us for and not limited to questions, account information, and general inquires 

Any other information that is required when complying with legal obligations or protecting the interests of the company, you, and any third party.

We use cookies and other technologies to passively collect demographic information, personalize your experience on our Website, and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within websites. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our Website will not function properly if you do so.

We may link cookie information to personal information. We use cookies to monitor website usage. We may also use cookies to deliver content specific to your interest. We may, from time to time, use an outside ad company to display ads. These ads may contain cookies. Our ad companies may collect cookies received with banner ads, and we do not have access to this information. Please note that this Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any advertisers.

The company uses social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use technology equivalent to cookies, such as pixels and use them in compliance with the policies of various social media sites.

From time to time the company may permit certain third-party companies to assist us with advertising, ad networks and servers, providing content, and providing application. These third party companies may place or recognize a unique cookie on your computer and may record information to these cookies based on your activities on our Website and on third party websites. These third party companies may use information about user behaviour in order to provide customized advertisements across various services and products. Use of such third party companies’ services allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

 Further, we do not control these third parties' tracking technologies or how they may be used as our privacy policy covers the use of cookies by our company only, and does not cover the use of cookies or technology by such third party companies. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

We take all possible reasonable steps to secure your information, and to protect your personal data. We use generally accepted standards of security and recognized payment systems, to prevent against personal data loss or misuse. By using this website, you consent to this Privacy Policy, acknowledging that no security measure is fool proof, and that you personal data may be available, via the internet around the world. No method of data transmission can guarantee against interception or misuse, therefore we cannot guarantee the complete security of any information provided to us. Further, we cannot prevent the use or misuse of your data by other parties.

 Please note that email is not recognized as a secure medium of communication. Please do not send any private information to us via email, doing so is allowed but done at your own risk.

 You will be briefly notified of any breach of information that might expose you to serious risk.

 

It is the company’s sole discretion to make changes at any time to our Privacy Policy and how we treat our users’ personal information. When a change is made, we will email you via the email you provided on behalf of our account, or through a notice on the website homepage. Periodically review our website Privacy Policy to check for any changes.

Please note that you are responsible for providing us with an up to date email address for you. The date the last time this policy was revised is at the bottom of the page.

 

If you have any questions or concerns about our Privacy Policy, or how we have handled your personal information, please contact us in writing at office@platinumproperties.ca

 Last Updated: December 13th, 2022